THE PROBLEM

Stephanie was a loan officer who discovered that most potential clients who apply for a mortgage cannot qualify due to credit issues -- a dilemma that all loan officers face.

Always resourceful, Stephanie set out to learn everything she could about credit repair and she soon discovered she had a talent for helping to boost her clients’ credit scores quickly.

With this self-taught skill, Stephanie and her fellow loan officers were able to close many more loans. As she describes it:

75 clients paying $300 each brought Stephanie an instant $22,500. That's when a lightbulb went off over her head. She shifted to doing credit repair full time, starting from her connections in the mortgage broker industry.

Launching a new business was exciting, and her client referrals quickly grew, but processing the paperwork by hand began to consume all of her time. It took a half hour to write the letters for just one client. Once Stephanie had built up a thriving client list, there were no more hours left in the day. She was literally buried in paperwork with no room to grow.

THE SOLUTION

Stephanie switched to Credit Repair Cloud and hasn’t looked back. It enables her to outsource many of her simpler cases while using Credit Repair Cloud as her Customer Relationship Management (CRM) software, and to process the difficult cases she handles personally.

Two things stand out for Stephanie: Credit Repair Cloud’s reliability and continual improvement.

She also loves the financial tools, as do her clients! She creates action plans for her clients, and always includes their utilization ratio.

THE RESULT

Using Credit Repair Cloud, Stephanie can run her thriving business all by herself with just the software. Stephanie also praises the e-signature capability in Credit Repair Cloud particularly for helping her quickly and easily process clients.

Within 5 minutes, she can have a new client entered into the system, and ready to go. After that, the work is reduced to a few minutes per month per client.

Moving to the cloud has given Stephanie a way to automate much of the work and the infrastructure to scale a business. It has simplified her onboarding process for new clients and provided new ways to educate and involve them in the process.

The ease and efficiency of Credit Repair Cloud enables Stephanie to provide full service to hundreds of clients, the freedom to run her own business and a way to earn far more money than she ever did as a loan officer.

Way to go Stephanie!